Frequently Asked Questions

Bamboo iPhone Case (4, 4s, 5)

The latest and greatest: Bamboo iPhone case for iPhone 4, ...

• › How durable is the case? Will it survive a drop?
• › What is the Grove Case Replacement Program?
• › Will screen protectors work with the iPhone case?
• › Do you guys get specifications ahead of time from Apple?
• › What is the finish you use on the cases?

iPad Case

Grove's authentic bamboo iPad case.

• › Which iPads work with your case?
• › Does it fold into a stand for viewing mode like the Apple Smart Cover?
• › Are Grove cases drop proof?
• › What is the Grove Case Replacement Program?
• › How will my case wear over time?

Returns and Refunds

Hassle free returns & refunds.

• › What is the Grove Case Replacement Program?
• › What is your return policy? Warranty?

Shipping and Orders

Shipping and order related questions.

• › Do you ship worldwide? How much does it cost?
• › What forms of payment do you accept?
• › I live in Portland. Can I just come by and pick up my purchase and avoid the shipping charge?
• › Can I make changes to my order after it has already been placed?
• › Do you charge us when we order or when the product is shipped?

General

General questions about Grove and Grove products.

• › Are Grove cases drop proof?
• › How will my case wear over time?
• › Can I use 3rd party headphones/docks with your case?
• › What kind of bamboo do you use?
• › What is the finish you use on the cases?

Wholesale & Corporate

• › How do I place my wholesale order?
• › How do I place a corporate order?

SkateBacks

A collaboration with MapleXO, the sustainable SkateBack for iPhone 4/4s ...

• › Are the SkateBacks Removable / Leave Residue ?
• › Is there flash distortion?
• › Does the LED flash work with the SkateBack?
• › Does the SkateBack fit with the Apple Bumper ?
• › Will the SkateBack protect my phone?

Wool Felt Sleeve

• › Will the Wool Felt Sleeve work with tablets other than the iPad?
• › Which versions of iPads does your sleeve work with?
• › Does the sleeve work with an Apple Smart Cover?
• › Do you send out products for review?
• › Does the sleeve get dirty and is it waterproof?

Bamboo Backs

Our fun new Bamboo Backs for MacBooks!

• › Can I still buy a Bamboo Back?
• › How does the Bamboo Back attach to the MacBook?
• › How do I apply the Bamboo Backs?
• › What MacBooks do the Bamboo Backs work on?
• › About the Bamboo Backs

Leather Backs

• › Can I still buy a Leather Back?
• › How can I maintain/shine up the leather?
• › Will it protect my iPhone?
• › How do I apply the leather backs?
• › Can I use an Apple Bumper with my Leather Back?

SkateCase

• › How durable is the case? Will it survive a drop?
• › What is the Grove Case Replacement Program?
• › Will screen protectors work with the iPhone case?
• › What is the finish you use on the cases?
• › When will my case ship?