Shipping and Orders

Do you ship worldwide? How much does it cost?

Yes we do! We ship globally via the US Postal Service. Please add your item to cart and proceed with checkout. Shipping options and prices will become available before you have to finalize your order. ...

I live in Portland. Can I just come by and pick up my purchase and avoid the shipping charge?

We love local but we are purely an internet business and have no retail presence, nor do we have the infrastructure or staff to handle local pickups. Very sorry! If you would like to see ...

What forms of payment do you accept?

We accept Visa, Discover, and MasterCard.

Can I make changes to my order after it has already been placed?

Once an order is submitted through our website, it is usually not possible to make changes to the order. We do our best to engrave and ship orders as quickly as possible which makes ...

Do you charge us when we order or when the product is shipped?

The full amount is charged when you place your order even if your product is not shipping for a long while. Unfortunately we do not have the ability to place a deposit. If you are ...

What are my shipping options?

Priority Mail is only offered for P.O., A.P.O., and F.P.O. boxes and non-contiguous U.S. states and territories. This service has limited tracking. iPhone 4: USPS Priority Mail (3-7 business days) USPS International Priority Mail (6-12 ...

Can I pay extra to have my product shipped sooner via FedEx or UPS?

Sorry! Our order processing system does not allow for special exceptions for shipping, even if our customers are willing to pay for it.

Can you combine discount codes or use them on introductory prices or pre-orders?

Sorry, we cannot honor combined discounts.

Where is my order?

Your order will ship in the time originally quoted to you. If you would like to check on the status of your order, please consult our order status page where you will find details about your ...

How can I find out the status of my order?

Your order will ship in the lead time stated at the time of purchase. You will receive a shipping confirmation email as soon as your package leaves our doorstep, with tracking number (if applicable), via ...

Frequently Asked Questions

Do you ship worldwide? How much does it cost?

I live in Portland. Can I just come by and pick up my purchase and avoid the shipping charge?

What forms of payment do you accept?

Can I make changes to my order after it has already been placed?

Do you charge us when we order or when the product is shipped?

What are my shipping options?

Can I pay extra to have my product shipped sooner via FedEx or UPS?

Can you combine discount codes or use them on introductory prices or pre-orders?

Where is my order?

How can I find out the status of my order?

Top Questions in Shipping and Orders category

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